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Sales Support Executive

Sydney - Salaried

Southern Cross Austereo (SCA) is an exciting, vibrant, energetic and progressive company employing over 2000 staff nationally. We are dedicated to delivering firsts in entertainment solutions with the ability to reach 95% of Australian’s through our Radio, TV and Digital channels.  Working at Southern Cross Austereo is far more than a job – it’s an opportunity to be associated with one of the world’s leaders in media entertainment. 

As our new Sales Support Executive, you will be responsible for supporting and coordinating the CRM training of all sales staff, including content development, on-boarding, and adoption. You will play a critical role Centre of Excellence for the implementation of Salesforce Sales CRM across SCA. This role can be based in any capital city, flexible for the right candidate. 

You will work closely with our Salesforce Customer Executive to develop and promote strategies that support long-term business goals, anticipate tactical needs, and maximize value out of the Salesforce platform. This is a truly unique, and rare opportunity to join the team.

Make no mistake, we are looking for the best. As the successful applicant you will have:

  • 3 years + experience as a Sales Coordinator, Sales Support Executive, Customer Service Support, or similar
  • Expertise using Client Relationship Management (CRM) software within a large and diverse organisation (Salesforce preferred) 
  • Experience building training guides or programs in CRM platforms which are practical and effective
  • Excellent interpersonal skills, with a strong interest in coaching, developing and mentoring others
  • An interest in data and the use of dashboards to influence and inform stakeholders 
  • Strong problem solving skills and the ability to manage concurrent projects effectively

The opportunities are endless when you’re working for one of Australia’s leading media companies. As the newest member of the team, you’ll get all the support and guidance you need to develop your skills, grow your career and reach your full potential. 

SCA is a values-driven organisation- If you genuinely live and breathe our values, you’ll be a perfect fit for SCA. We collaborate, take initiative, maximise creativity, have courage and act with integrity.

Still not convinced?
The benefits of working for us are countless – to name a few we provide flexible working arrangements, a focus on work-life balance, health insurance discounts, workplace banking programs, concert tickets, footy tickets, special client discounts throughout the year, rooftop gigs, social gatherings – the list goes on!

Keen? Apply now by submitting your resume and cover letter, outlining your experience and salary expectations.

Please note that SCA reserves the right to commence recruitment activities immediately and may close applications without notice should a successful candidate be found. 


As one of Australia's most innovative and exciting entertainment-based media companies, working for Southern Cross Austereo is far more than a job – it’s an opportunity to be associated with one of the world’s leaders in media entertainment.  Our radio networks are committed to delivering the country’s best entertainment, music, sport, comedy and big events to Australians whilst our digital division is leading the way in thought leadership and innovation. We also have affiliation arrangements with all of the metropolitan commercial television networks which means SCA’s television services cover most of regional Australia. The combination of our TV, Radio and digital assets can reach 95% of Australians, engaging over 10 million people per week, making us a truly integrated media company.

Employing approximately 2,500 staff nationally, SCA is an exciting, vibrant, energetic and progressive company. Our values are the standards which our people share that guide our day-to-day decisions, shape or individual and collective behaviour and make us who we are today.

The opportunities to grow your career is endless when you’re working for one of Australia’s leading media companies. We provide all staff with ongoing support and guidance to develop your skills, grow your media career and reach your full potential.


We are committed to advancing equal employment opportunities for our staff and to diversify and develop our workforce. Furthermore, we aim to recognise the value of attracting and retaining employees with different backgrounds, experience, knowledge and abilities. We also aim to ensure diversity contributes to our business success and benefits individuals, teams, clients and the community.